FAQ – Frequently Asked Question
Q: What is the deferent on JumpX40 and JumpXkids50?
A: Press here to see the deferent.
Q: How can JumpXfun fit my trampoline?
A: Press here to see all different trampolines.
Q: Where can i buy JumpXfun?
A: Press here to see a list where to buy JumpXfun.
Q: Where can I find the Manuals for JumpXfun?
A: Press here to find manual and assemble video on JumpXfun.
Q: Why not just need a safety net? Or a inground trampoline?
A: Safety net, inground or special trampoline will not protect you from wrong landings. Many land on their heads or break bones from wrong landings. With JumpXfun the bungee cords control your ascent and descent, and make you stay in the center of the trampoline. With JumpXfun, you can jump higher and do crazy tricks without risking wrong landings. JumpXfun are not just more safety it is much more fun than a normal trampoline.
Q: Do I need a special trampoline?
A: JumpXfun is an accessory so you can choose your trampoline as you would like, then put JumpXfun on top, so you get the best from 2 worlds.
Q: Can I use my normal trampoline when JumpXfun are mounted?
A: You can always use your trampoline as a normal trampoline when JumpXfun are attached, so you get the best from 2 worlds.
Q: Is JumpXfun for me, I have 3 kids?
A: As a normal trampoline JumpXfun is also just approved to be used by one person at a time. You can always use your trampoline as a normal trampoline when JumpXfun are attached. so you get the best from 2 worlds.
Q: Can I hit my heads on the pipes?
A: No, you cannot, it is not possible to hit your head on the pipes while jumping with JumpXfun, even when you jump higher than the pipes. You get up between them.
Q: Can you get injured on a JumpXfun?
A: It is much safer to jump on a trampoline with JumpXfun than without, but, of course you need to follow our restrictions in the manual.
Q: Does JumpXfun fit my trampoline?
A: JumpXfun comes with universal brackets that fit almost all trampolines between 3,0m (11 feet) and 4,8m (16 feet).
Q: What are the height of a JumpXfun?
A: JumpXfun are 4,4 meter high when it’s on a trampoline whit normal legs, if you have a in ground trampoline the height is around 3,8 meter.
Q: How can you ensure a high quality?
A: JumpXfun is developed by a Danish engineer, who all the time inspect and control the whole process and all the components. We have extensive experience in sourcing and manufacturing products and components. This is a key factor that enables us to maintain a high quality. We have extensive experience in sourcing and manufacturing products and components. This is a key factor that enables us to maintain a high quality.
Q: How is JumpXfun manufactured?
A: We have spent lots of time finding the right suppliers and manufacturers for JumpXfun. Our Danish engineer will oversee all aspects of the process. Our many years’ experience dealing directly with sourcing companies, factories and shipping companies have helped us a great deal to be able to offer high quality product for the lowest price possible.
Q: How much weight can JumpXfun handle?
A: JumpXfun is tested and approved from 3 years op to 80 kg.
Q: How much does JumpXfun weigh?
A: JumpXfun in all weighs 52,8 kg. it comes in 3 boxes on approximately 18 kg. each.
Q: How is JumpXfun delivered?
A: JumpXfun comes delivered with instructions and assembly manual in 3 boxes. All the tool needed are in the box.
Q: It JumpXfun easy to assemble and how long do it take to assemble?
A: JumpXfun requires some assembly. All the tool needed are in the box. And it is easy to follow. We well make some video on how to assembly it. You need to be two people to assemble it, and it takes around 1,5 hours.
Q: What kind of warranty do you offer?
A: JumpXfun come with a 2 year manufacturer’s warranty. Should you encounter some production related default in that timeframe, you must simply contact our customer support and we will take care of it. As some elements of a JumpXfun may get damaged due to normal use, we do not offer warranty on parts such as Elastics, harness.
Q: What kind of accessories do you currently have or can I expect in the near future?
A: We currently offer extra Rubber tube, harness XL and bracketXL. Stay tuned for more information. Feel free to let us know what kind of accessories you’d be most interested in seeing.
Q: What about spare parts?
A: JumpXfun have all spare parts on stock